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Using social media to evaluate other activities

Last Updated: Wednesday 3 June 2020

Social media can be a good source for unsolicited feedback that can supplement other evidence. However, it can only be a useful source of evidence if you capture it! This method sheet can show you how.

You can also have a look at the case study linked below, where the organisation, Community Brokerage Network, used Twitter to learn about their project's reach and impact. (This is an extract from the publication, 'Support in the Right Direction: Measuring the difference Independent Support makes'). 


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