Not just a story: making more use of experiences, stories and case studies in evaluation

As part of our everyday work we hear about many people’s experiences of their lives, what’s important and how they experience services. In this workshop we will explore how we can make better use of that rich information to show we are making a difference, to improve our services and to feed into policy and system improvement in general. This means being more deliberate about collecting, analysing and reporting people’s experiences.

In the morning we will explore how we can use experiences as ‘evidence’ as part of our evaluation. We will help you to think through a strategy for your organisation about what to record, when and how. We will look at how you can analyse experiences and pull out themes.

In the afternoon we will focus on reporting and how you can develop better case studies.

At the end of this session participants will be able to:

• Explain why and how peoples experiences and more qualitative feedback can be used in monitoring & evaluation
• Understand the difference between stories/ experiences and case studies
• Use simple methods to collect and record and analyse people’s experiences
• Present more focussed case studies

Upcoming workshops